ITIL (Information Technology Infrastructure Library) Training Experience
Contact Jan@Vromant.com to book for a speaking or training and consulting engagement.
• ITIL Foundations training
Nearly a thousand satisfied participants of ITIL Foundations Training in Canada, Mexico [in Spanish], and USA. US certification success rate more than 95%. Some comments are here.
• ITIL Foundations virtual training
Instructor for web-based training for worldwide IBM pilot group. Success rate of 100%.
• ITIL Practitioner's training
Experience with Help Desk Practitioner's training for outsourcing services group at HP.
• Executive Overviews
Purpose was evangelizing. Result was obtaining executive commitment
• Overview for Sales Executives
Tailored the Executive Overview for Sales Executives by focusing on the "what's in it for you?".